The Uh-Price Nontechnique

Some of us go shuffling into a meeting dreading the moment when we have to get down to the hard facts of money. So we uh-price them.

“What’s the cost?” the customer asks.

“Well, that one is-uh-it’s about-let’s see, with tax and freight and the small installation charge we have to make-uh-its going to run you right at-well, maybe just a shade under, tuhthzzert. Um, yeah that’s about it.”

“What? I didn’t catch the price you’re quoting me.”

Tom Hopkins

“Ten thousand.”

“Dollars?”

“Yes, ten thousand dollars, more or less.”

“Well, which is it, more-or less? It better be a lot less if you expect me to buy it.”

“Uh-let me double check my figures.”

While the hapless salesperson frantically adds and subtracts, the buyer sits back and calmly plans his next move to keep him off the buyer sits back and calmly plans his next move to keep him off balance and drive a better bargain. Or his next phone call-to the competition.

Never uh-price a possible client. Control the money issue by facing it squarely and boldly. The triplicate of choice for money allows you to win every money vote that can be won. Use it. This technique is a reliable workhorse-if you know your figures, adapt the phrases to your offering, and practice them carefully.

How To Use Qualification to Avoid Desperation in Sales

Listen in as I’m interviewed by GURUS Selling System on BlogTalkRadio with Erik Luhrs.

http://www.blogtalkradio.com/guruselling/2011/05/13/how-to-use-qualification-to-avoid-desperation-in-sales

Qualify All the Time

While the qualification process is critical in making an initial sale to clients, it’s not something you can do once and forget about it. In challenging times, you may need to continually re-qualify existing clients. When anything changes, think of them as if they’re new clients all over again. The key element is what they might want or need to change about their current situation. You can never assume you know whether or not they remain highly qualified candidates for your product or service.

Changes that are impacting just one of your clients could be making an impact on all of them. Fastco manufacturing might be a good client when they’re running three shifts each day. But with any change in their production, such as cutting out a shift, or running 24/5 instead of 24/7, their needs may change…and your services may need to change as well. Maybe they’re no longer an ideal candidate for product X that you offer. Getting in there and truly working to serve their needs might show that they’ve become a better candidate for product Y. If you had just let them ride along with product X, they may have been tempted away by a competitor who pointed out a different solution to their needs. [Read more...]

Qualifying Potential Clients

When people think about making a purchase, they aren’t likely to compare talking with you to going to the doctor, but you should make that comparison when preparing to talk with clients. People trust doctors. They usually accept the diagnosis and prescription for wellness with few questions asked. That’s because they recognize doctors as experts in their fields.

Your goal is to have your clients see you the same way. When they have an ache or pain related to your type of product, they should immediately think of calling you. That’s because they’ll be confident you have the right prescription for their ills. [Read more...]