To shake or not to shake, that is the question. It used to be that salespeople would always shake the hands of everyone they met. In today’s world, that isn’t always the case. As with many aspects of selling, clients should be treated the way they want to be treated. And, there are people out there who just don’t want to shake your hand.
Depending on what your product is, the handshake may be inappropriate. For example, if you market products to senior citizens, there’s a likelihood that they might have arthritis in their hands and shaking hands is uncomfortable for them. Be aware and be gentle with those people. If you market products to people in the health care field, they may be averse to the handshake because of the potential spread of germs. In these situations it never hurts to ask (with a smile) “May I shake your hand?”
However, in most sales situations, a handshake is appropriate and expected. Handshakes can be very telling. If yours is weak, it makes a negative first impression on your potential clients. If it’s too strong, that can also create a negative impression. [Read more…]