Sales Job Frustration

Sales FrustrationWhen was the last time you experienced sales frustration? Was it last week? Yesterday? Five minutes ago…and that’s why you’re reading this now?

Most of us, when we experience frustration, start asking questions with great anguish in our voices such as, “Why is this happening?,” “How did that happen?” or, for the drama queen in each of us, “Is the world against me?” Being a huge proponent of asking questions in order to get anywhere in life or in business, I’ll commend you when you work to resolve your frustration by asking open questions.

Remember open questions? They start with Who, What, When, Where, Why and How. The trick to recovering from your frustration is in listening to the answers that come to you.

When you ask closed questions, those that can be answered “yes” or “no,” you’re not allowing yourself much room to grow or to move forward–away from the frustration.

Examples: “Why is this happening?” Maybe you left the house late for your meeting and encountered a traffic jam. Perhaps you didn’t do enough research on a client’s needs and the sale went to the competition. When you really listen to the answers to your why questions you’ll learn how to prevent the same frustration in the future.

Example: “Is the whole world against me?” The answer to this is fairly black and white. It’s either yes or no. If you believe the world is against you, go back to the open questions and find out why so you can do something about it. If the world isn’t operating against you, then maybe just a couple of people are or maybe you’re working against yourself. Go back to those open questions.

What you’re doing when you use open questions to find new solutions is selling yourself on your ability to think, change, plan, practice and grow.

What it boils down do is that we get frustrated when things don’t turn out the way we expect. In order to avoid the same frustration in the future, we need to change the way we approach similar situations in the future.

Copyright Tom Hopkins International, Inc.